Ring Video Doorbell
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M
Doorbell troubleshooting
I’m having an issue with my doorbell. It senses and alerts when someone is near by however the person has to hold down the button for several seconds in order for the doorbell to go off. Any recommendations on what I should do to correct the issue?
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27-08-2020 21:31:15
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Tom_Ring
Hi @Marta508. What specific model of Ring Video Doorbell are you using? Also, what type of in home chime kit do you have installed and selected in the app? This information will help in determining what could be happening.
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28-08-2020 15:24:37
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