Doorbell Record time 9 seconds but set at 60

I have been messing with this device for days now. I am getting super frustrated. I have changed all my settings & zones. I have reset the device. I just don't know what else to do. I am missing SO MANY events/people on my porch/motion/packages being delivered. I have read pages of suggestions. I have turned things on. Turned things off. I just cannot figure this one out. I have my device set to record for 60 seconds, at the highest frequency. I am ONLY getting 9-10 seconds of recordings each time though. My Ring Floodlight camera is set at 60 second recordings and is recording at 60. Both my Floodlight and Doorbell are hardwired. I've checked signal strength. Everything is good, or seems to be. I haven't noticed any issues until recently. Packages would show up on my porch but I would never see any recording that deliver drivers were on my porch. Now my floodlight cam in the driveway will pick everything up. So I'd know when they'd arrive & leave and could search the recordings for my porch/door - and there'd be nothing. So it's not picking them up AT ALL - for unknown reasons OR the recording is just so short that it's not getting them on the recording. I just don't know but in any event - I have it set to record at 60 and I'm getting a standard 9-10 second record. That doesn't make sense to me. After looking around a little, I have what they're calling the The Ring Video Doorbell 1st generation because it has sensors on the back of the device as well as sensors on the on the mounting plate. I was able to look that up and compare to gather that information. I am not sure what to do about the settings that I haven't tried. I am not sure what changed about the recordings. I never used to miss activity on my porch. I can't say for sure what the length of my recordings used to be but I know I would always get every single person who came on my porch, sidewalk, yard, steps, etc. And I changed nothing but now I am missing a lot. How can I be missing people ON my porch & at my door (even if they're not ringing the bell, they're still at the camera) AND how am I only getting a few seconds of recordings if I have it set for 1 minute. Thanks for any help you can give.