Ring Video Doorbell

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Doorbell motion works but videos no longer record
hardwired-video-doorbell
troubleshooting

I’ve had my existing Ring hardware (and same wireless internet) for a few of years with no issues. Three days ago, the video on my wired video doorbell stopped working. I still get motion notifications and the doorbell chime still works, just no video. The health check shows everything is good and signal strength is green. When I try to view motion alerts the app says it is unable to connect to the device. When I try to connect or change the wireless network, it cannot connect. I updated the app and reset my wireless router, but am out of ideas.

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16-07-2023 01:21:20

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