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peterclose

Doorbell 2nd Generation Battery
battery-video-doorbell
troubleshooting

is there a way to replace the 2nd generations battery.? charging it twice a week, looks like winters knackered it.

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14-02-2023 10:58:57

Responses (2)

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    Caitlyn_Ring

    Hi @peterclose. The Video Doorbell (2nd Generation) does not have a removable battery. For unexpected battery drain, try the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera). If that doesn't work, I'd recommend following up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    15-02-2023 09:27:14

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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      17-03-2023 09:27:48

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