Cracked button on Video Doorbell Pro

The button on my Video Doorbell Pro has cracked, so I reached out to customer support for assistance in finding a fix. But I was slapped in the face, told that it was a known problem, but I was out of warranty. It was so bad that the Video Doorbell Pro was withdrawn, but I could purchase the replacement Video Doorbell Pro 2 for £169.99 and I would get a 30% additional discount from Customer Support for my inconvenience. What a scam; design a product that is designed to fail, provide no fix other than selling an expensive replacement product.