Ring Video Doorbell
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Corroded and now not working
Bought a Gen 1 Bronze doorbell Feb 19, it began showing signs of corrosion and now its completely dead, no charging/connection. I have the basic plan, can I get a replacement? 
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20-01-2021 19:30:51
Responses (2)
- T
Hi @ElinorJ. For this concern, it would be best to contact our support team, as this is a neighbor to neighbor support forum and not a direct line to support. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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22-01-2021 23:28:22
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ElinorJ
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20-01-2021 19:31:43
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