Ring Video Doorbell
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S
Connecting device to new phone
app-settings
I’m having trouble connecting my ring doorbell to a new telephone.
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31-08-2021 11:43:31
Responses (2)
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I have two existing ring door bells and have an account. I had to buy anew iPhone 15 and am trying to sink my iPhone with the ring doorbell. I have tried to log into my account but I can’t get to it. The system won’t let me in even with a new password.
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11-09-2024 05:45:33
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JHi @user_f6325a. I recommend reaching out to our support team for further assistance with login issues.
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12-09-2024 06:39:40
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Caitlyn_Ring
Hi @Susanconklin. Are you setting your Ring Doorbell up for the first time, or did you get a new phone? If you got a new phone, you don't need to set the Doorbell up again, you would only need to log into your Ring account on your new phone. If you are setting your Doorbell up for the first time, please feel free to share a screenshot of what part of the setup you're stuck at so we have a better idea of what you're seeing. :)
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01-09-2021 07:45:13
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