Cloudy Lens

This text below is from a previous post and is exactly what I'm dealing with. Somebody should open a class action suit against this defect! *I purchased my Ring Doorbell Pro on a promotional upgrade. Shortly after the warranty ran out the lens began to craze which caused a foggy image. The lens is finally so crazed there is now no image - the device is unusable. The best Ring support would do is offer me a 35% discount off full price. This makes replacing it cost twice (2x) more than I paid for it. This is not a solution that values a long time customer and promoter.* *Ring support through e-mail was simply unresponsive over the past year. Chat is not taking calls for support. I had to call and wait on the line 30 minutes.* *They have no replacement parts to offer even though it would be very easy (and cheap) to replace the defective part.* *They offer no repair service so I cannot send it in for them to fix it.* *They do not recognize UV decay of their plastic a design flaw which it clearly is.*