Hey there, @PeX-0! Our [help center article](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) about the Change of Ownership process includes steps on obtaining ownership. If these steps do not work for your scenario, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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15-09-2020 04:15:11
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Marley_Ring
Hey there, @PeX-0! Our [help center article](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) about the Change of Ownership process includes steps on obtaining ownership. If these steps do not work for your scenario, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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15-09-2020 04:15:11
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