Ring Video Doorbell
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Caitlyn_Ring
Hi @Oritb. Thank you for sharing a picture of what you're experiencing with your Doorbell. For any concerns with physical damage, I'd suggest contacting our support team directly so they can review the [warranty](https://shop.ring.com/pages/warranty) on your device and determine what steps should be taken. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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10-09-2020 17:40:32
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