Responses (3)

• A

  apeach59

  I keep getting “unverified motion”, when no one is outside. Happens late night, early morning, anytime, but no one is there. I have settings set to humans only and it still goes off at different hours. Any suggests?

  3

  •

  10-02-2020 04:03:57

  •

  Reply

  J

  jjoplin

  I know that we have our ring set for people only but the stray cats set it off

  0

  •

  16-04-2020 03:04:29

  A

  apeach59

  Thank you; That’s probably what’s happening to us as well, we have squirrels and cats roaming. Do you also get unverified motion sometimes?

  0

  •

  16-04-2020 06:28:03

  C

  Chelsea_Ring

  Hey neighbors! Please check out our Ring Help Center Article [here](https://support.ring.com/hc/en-us/articles/360038727232-Understanding-and-Using-Motion-Verification-on-Ring-Devices), which talks about and covers our Motion Verification feature. Please note that it is helping reduce these false positives, and you may still get some. If you notice an excessive amount, even with this feature on, please revisit your motion settings and lower them through the Motion Wizard or with your Motion Zones to see if it helps!

  0

  •

  16-04-2020 11:41:59

  J

  jhill7999

  I am still getting them and my motion sensors are so low that half of the time it doesn't even pick up or record when someone comes to my door or is in the front yard

  0

  •

  07-07-2020 08:43:32

• A

  apeach59

  I’m having the same problem, 2am, afternoon, anytime. Frustrating though in the wee hours of the morning

  1

  •

  10-02-2020 04:06:07

  •

  Reply

  E

  Eagle328

  I think it's the new feature called verified motion. I turned it on. I haven't seen any unverified motion notifications. So that must be it. It's in the main app under new features. I attached a screenshot of it. 

  0

  •

  10-02-2020 04:13:12

  V

  Vodell61

  I’m having the same problem.

  1

  •

  16-04-2020 01:13:01

• D

  DawnC

  I changed my motion setting to the minimum and still getting the unverified motion event, even when at night when a bug flies by the camera. In the day time, it could be the sun hitting the camera from the east, make zero sense.

  0

  •

  08-07-2020 03:11:21

  •

  Reply