Ring Video Doorbell

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Bright street light causing night vision to not turn on
troubleshooting
video-quality

I'll caveat this post with the fact that other people have had similar issues (I have searched), but I've not seen a post about it within the last 2 years, so hoping Ring has done something to fix this... My issue: as you can see from the attached photo, there is a REALLY bright street light opposite my doorbell which is causing night vision mode to not activate. ![Ring|690x391](upload://60HGJbIivsWthpfiI8BqNwNiywb.jpeg) It's right in the middle of the frame, so a wedge is unlikely to help - the only thing that does help is if someone/thing is directly in front of the light. So my question is, is there anything that can be done via the app or through the device settings? (I'm on a ring doorbell 2, so no changing HDR etc. through video settings.) I've seen answers like "get a floodlight for your porch" or "buy an IR light for the porch" - with the cost of electricity, I'd rather not be running a light all night long just so my doorbell can do its job. Thanks in advance!

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06-11-2022 08:40:42

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