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Ring Video Doorbell

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Bought a doorbell from third party

I'm trying to setup a doorbell I bought from a thrift store it keeps saying realese previous owner I have no clue what I need to do please help thank you

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22-09-2020 10:25:36

Responses (2)

  • J

    send email explaining situation to [deviceowner@ring.com](mailto:deviceowner@ring.com). they will let you know. > @GreySheep59 wrote: > I'm trying to setup a doorbell I bought from a thrift store it keeps saying realese previous owner I have no clue what I need to do please help thank you

    0

    22-09-2020 04:09:21

    • M

      @GreySheep59 The previous owner didn't remove the doorbell from their app so you will not be able to set it up.

      1

      03-09-2021 02:26:21

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