Responses (2)

• J

  jhagabat

  send email explaining situation to [deviceowner@ring.com](mailto:deviceowner@ring.com). they will let you know. > @GreySheep59 wrote: > I'm trying to setup a doorbell I bought from a thrift store it keeps saying realese previous owner I have no clue what I need to do please help thank you

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  22-09-2020 04:09:21

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• M

  milesej05

  @GreySheep59 The previous owner didn't remove the doorbell from their app so you will not be able to set it up.

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  03-09-2021 02:26:21

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