Ring Video Doorbell

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A
Blue ring on doorbell flashes when charging
troubleshooting
hardwired-battery-video-doorbell

When charging the blue ring flashes, what can I do to get it to charge.

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26-01-2022 18:26:21

Responses (2)

  • J

    Mine does this too. It’s the entire ring not just segments when it’s charging. Device never fully charges even on solar or hardwired. It’s a dead brick. Thankful for my other camera.

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    28-08-2022 12:51:11

      C

      Hi @Jen75nj. Can you please share which model of Ring Doorbell you have? You can find the model name of your Doorbell on the original packaging or on the Device Health page in the Ring app. Have you tried charging the battery using the provided charging cable included in the original packaging? I'd

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      30-08-2022 19:15:50

      U

      Mine is doing the same thing! I’ve only had my camera for a few months and it didn’t do that when I first charged it. I called ring support and she said it was normal but I honestly don’t think she understood what I was saying. I tried to upload a video but it wouldn’t upload.

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      18-01-2024 21:51:36

  • J

    Hi @user74694. After a few hours, did your Doorbell charge? or did it not charge?

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    19-01-2024 17:49:45

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