Ring Video Doorbell

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Black Rect. Spot in both of my pictures
troubleshooting
wireless-security-cameras

I have a large black rectangular spot in both of my picture taking part large part of my pictures. How can I remove it?

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24-03-2022 20:49:23

Responses (1)

  • C

    Hi @user7373. This sounds like a Privacy Zone, which is optional and can be deleted. **Deleting a privacy zone*** Open your Ring app.* Tap the three-lined menu on the upper left-hand side of the screen to open the side menu.* Tap **Devices** .* Select desired device.* Tap **Device Settings.*** Tap **Privacy Settings.*** Select the zone you wish to delete.* Tap **Edit Privacy Zones.*** Tap the trash can icon.* Confirm you wish to delete the zone.For more information on Privacy Zones, check out our [Help Center Article](https://support.ring.com/hc/en-us/articles/360027979331). :)

    0

    25-03-2022 15:41:06

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