Ring Video Doorbell

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U
Battery 214%
battery-video-doorbell
troubleshooting
cs-support

Hello, My battery is marked at 214% Means it’s broken ?

258

0

0

17-11-2023 09:11:21

Responses (3)

  • U

    Mine 214% first time this has ever happened, the battery was fully charged.

    0

    19-11-2023 08:00:17

    • J

      Hi neighbors. Try factory resetting your Doorbell by pressing and holding the setup button on it for 20–25 seconds and then [reconnecting it to your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi). If you have tried this step and your battery percentage is still showing 214%, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call to further investigate this.

      0

      20-11-2023 09:37:12

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        20-12-2023 09:37:20

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