App Notification Tones

Question

I recently charged the battery for my Ring Doorbell Pre for the first time.  Since then I cannot change the App Notification Tones for when someone presses the button outside.  I managed to do this simply enough before Christmas but I have had enough of the elves singing away on my Amazon Echo and Echo Show!  I go into setting and have selected antique ding dong but I still get those elves!  Please help...

Caitlyn_Ring · Answer

Hi @Tramon. Try uninstalling the Ring App, restarting your phone, and reinstalling the Ring App before attempting to adjust the notification tone again. If that doesn't do the trick for you, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a deeper look and offer more advanced troubleshooting to ensure the correct notification tone is playing. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

Ring Video Doorbell

App Notification Tones

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