App is not working on my Iphone

Question

Hi,My app stopped working two weeks ago on my iPhone. When I open the app, I get a message saying '406 Not Acceptable'I am currently using iOS 26 Beta Version. My family can still access the app on their phones.

Caitlyn_Ring · Answer

Hi @user_4a5ad8. Do you have a VPN on your phone? The Ring app is not compatible with the use of a VPN, so it can cause error messages like this. Otherwise, you're probably receiving this error because you're using a beta version of iOS. Try accessing the Ring app on a different smartphone or tablet that is not using a beta version of the OS.

Ring Video Doorbell

App is not working on my Iphone

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