Responses (1)

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Dmcguire2

How do I add a user so that two parties can get ring notifications

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03-08-2020 17:48:03

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A

arie51

mijn ega heb ik als tweede maar iedere keer als ik kijk of verschoon dan moet ik haar opnieuw in voegen wat moet ik daar aan doen ?

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05-08-2020 10:24:09

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yogijudi

Hi, I've invited a new user and he has set himself with an account. The invite email doesn't land in his inbox (or junk/spam). I've sent the invite 3 times now and triple checked the email address. Any ideas? Thanks.

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29-08-2020 10:18:34

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Caitlyn_Ring

Hi @yogijudi, happy to step in for Marley here. You may want to have your Shared User check their spam filters to ensure there are no filters blocking Ring emails from coming through. If that is still unsuccessful, I'd recommend you give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look at what's going We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here ](https://support.ring.com/hc/en-gb/articles/360041597471)to see how to contact support. Feel free to let us know what support recommends, as it may help others! :)

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31-08-2020 23:15:20