Ring Video Doorbell

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A black square has appeared blocking the lens
device-settings
troubleshooting

Hopefully someone can help Since yesterday my ring 2 doorbell is showing a large black square. It is as if something is blocking a large part of the camera lens. I have checked and there is nothing blocking the lens. A screen shop is on the attached word document Thank you

19744

0

11

13-05-2020 11:48:54

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