Responses (1)

• M

  MKB

  Same thing is happening to me and I can’t get anyone at Ring to answer my question.

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  12-05-2020 03:37:03

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  Reply

  Y

  ylee104

  Same with my original Ring Video Doorbell also. Few weeks ago, it started ringing the doorbell by itself without any motion detected or anyone pressing the button. Then eventually stopped but I come to find out that it was dead due to no battery power left. I have hardwired setup with 18.7V reading. I've since charged it via the USB port but still saying the power source is battery and the battery level percentage continues to drop as well as it would ring randomly. It's got to be some firmware they deployed recently as I also found that the long awaited feature, which auto display the video on Echo Show is working. RING needs to fix this...it was working flawlessly (except the delay) until recently.

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  13-05-2020 02:42:58

  M

  MKB

  Still no response from Ring. I’ve invested a lot of money into their products.

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  15-05-2020 08:57:59