Ring Security Cameras
Two Spotlight Cams - one has yellowed, one stays on
I have two spotlight cameras, each mounted on the soffet of a set of garages. One has yellowed (see attached). The other goes on during the day and stays on (on the right of the second picture). They were installed about 11 months ago. They are linked to each other. All setting have been checked and they are on lower sensitivity, motion-only. They get about the same amount of sunlight and do not interfere with each other at night. Recording seems to work as it should. I don't think these should yellow. I also think the one that stays on is flawed. Please advise.  
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16-11-2019 06:59:53
Responses (1)
- M
Hey @W\_Colorado! For the lights going on at random times, try unlinking the devices and reconfiguring the motion/ light settings to ensure they are optimized for the same operation. Please also check the location of each cam is the same in the app. As it sounds like there are a few concerns here, I recommend reaching out to our support team, at 800-656-1918, for more in-depth troubleshooting. :)
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06-12-2019 10:34:53
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W_Colorado
Ring Team, is this a warrany issue? I expected someone to respond... not happy.
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04-12-2019 01:52:40
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