Stickup camera stopped working
I installed a new stick up. Completed setup. Everything worked live view and notifications. The next day, neither the live view or notifications are working. Restarted Wi-Fi. Did everything with my phone and online I could. I can see device status and Wi-Fi signal strength to be good. But no live view or motion detection. Any help??
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25-04-2020 07:32:03
Responses (5)
- C
Have you selected disarm in the home mode by mistake as this will stop all video etc but will still show device health as good
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25-04-2020 10:49:06
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NNo I havent. I have other device too, ring doorbell and I am able to pull live feed and motion detection for it
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25-04-2020 03:23:57
AI have exactly the same problem. Indoor cam will not work on live view and will not go into setup mode. All my other cameras are working fine. I have moved it next to my wifi router so wifi is not a problem.
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26-04-2020 02:03:47
AI am having the same problem and the reset button does not reset it. Did you find a solution to your problem?
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26-04-2020 06:15:56
- R
Hi, I’ve changed the battery and the light won’t come on even after the hard reset. The red lights inside the camera turn on fine. Appreciate any suggestion.
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25-04-2020 11:48:09
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- 1
Have a spotlight battery cam, charged the battery multiple times \*green light comes on\*, I then insert to set up and it says low battery (2%).....tried reinstalling app, removing cam and setting up new device....same response, will not let me connect to wifi, tried both battery slots also...have a ring doorbell that works fine on wifi (got both together and both had been fine)...I did let them both die (batteries), but have done before also ....any ideas?
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26-04-2020 10:11:18
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- G
Thanks for you help none of it worked. I bought a new one and it connected no trouble. I wish there was someone at ring to ask as there was before. Now I need to see where I can send the old one to see if they ca. Fix it any ideas?
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26-04-2020 10:50:58
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Glendar
Have been trying to reconnect my spotlight camera for over a month and all I get is wrong password and I know password is correct as I checked it on netgear app and also login to another divide and it worked. Camera has a problem something wrong with it.
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23-04-2020 11:34:17
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