Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

A
Spotlight Camera losing signal next to router
hardwired-security-cameras
troubleshooting

I can’t seem to figure out why my camera keeps disconnecting outside. If I mount it 10 ft up on my eaves it drops connection, but if it’s right at my head (around 6 ft) then it’s fine. I have an eero mesh Pro router in the garage right behind the wall where it’s mounted so it’s not a signal issue. It’s just that when I hop on my ladder and raise the camera higher than 6 feet it’ll disconnect instantly. I didn’t buy this camera to have it at head height lol. Is this a faulty camera? I’ve done all the troubleshooting stuff like rebooting the router, swapping out the Eero, changing outlets, factory resetting the camera etc.

1206

0

0

19-03-2022 23:39:48

No Responses Found

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members