Ring Security Cameras
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Chelsea_Ring
Hey @KVanHorn. If the device is constantly running and reporting events and "on" in a sense, this could be why. Regardless, if you have this concern, I recommend following up with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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07-07-2020 06:44:42
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