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Ring Security Cameras

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Spotlight Cam and Eero Connectivity
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For the last year, I have had a the following Ring devices connected to my in home Eero mesh network... - Ring alarm system - Doorbell Cam 2 (1ea) - Stick Up Cam, battery (2ea) - Spotlight Cam, battery (4ea) I am awaiting delivery of two additional Spotlight Cam's that I intend to install in my backyard. My current Ring devices have operated with my Eero network without issue since installation. In order to prepare for my new cams, I have installed an additional Eero device in my backyard shed, so as to enhance my yards wifi coverage. The Eero device is on my network and fully functional with an excellant signal. Of the four Spotlight cams, the three that are in closest proximity to the new Eero device, show in the Eero app as being connected. Of these three, the two which are farthest away are connected and function properly (live video, motion alerts, etc). The Spotlight cam which is closest to the new Eero device, while it shows in the Eero app as being connected, will not operate as it should. I am unable to get live video, nor will it record with motion alerts, or any other functionality. If I reboot the new Eero device, the Spotlight cam I am having issues with will connect to the next closest Eero device and pretty much immediately operate as normal. Once the new Eero device comes back online, when the problemation cam connects, it stops working. The other two Spotlight cams that connect to the new Eero device continue to function normally. I am stumped. I have rebooted the the problematic cam, reconnected to the network but once it connects to the new Eero device, it stops fucntioning. The Eero app shows the cam as being connected, the Ring app shows the cam as having a good wifi signal, but the cam wont function. Anyone in the community have any experience or ideas as to what is the cause and hopefully a possible solution?

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19-07-2020 06:25:37

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