Ring Security Cameras
Risk of Ring Stick Up Cam being stolen
This may either be a really stupid question because I've missed something in the installation, or a real concern. A Ring Stick Up Cam arrived yesterday and has been installed above the back door... easy install and works fine. But it can be simply lifted off the back plate which is screwed to the wall. There's no way of screwing it onto that plate, it just slots on. So if someone comes to the back door and can reach it, they can take it... I'll get a video of the thief at least.
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15-07-2022 04:14:27
Responses (3)
- J
Hi @user43636. I am sorry to hear that your Ring device was stolen. There is a warranty policy in place for theft. Please go to this Help Center [page](https://support.ring.com/hc/en-us/articles/115003475783-What-to-do-After-the-Theft-of-Your-Ring-Device), which will provide further information on how to report your Ring device as stolen to receive a replacement.
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28-04-2023 11:27:06
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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28-05-2023 11:27:21
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user43636
Ours was stolen within 5 days of going up. 
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27-04-2023 11:18:17
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