Ring Security Cameras
Ring stick up cam 2nd gen bad video quality
I have numerous cameras, doorbell, floodlight, spotlight cam etc, purchased a stick up cam / outside model about a month ago, the the video quality is so bad you can barely make anything out. have tried putting it next to router to see if improves , it does not, all other cameras are fine, have 1gb internet. Any other ideas?
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06-06-2020 10:42:50
Responses (1)
- M
Driveway one is extremely pixelated. thats actually one of the better pics from that cam.
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09-06-2020 01:06:45
C@Mumblemouth Thank you for those photos! No worries on the upload of the video, I can see what you mean from the screenshots. What other Ring devices do you have? What is the RSSI for this Stick Up Camera? Could you go to Ring.com/speed on your phone, and run a speed test next to the Stick Up Camera installation with your mobile data off? Let me know what those results look like! :)
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10-06-2020 06:08:11
Mspeed is 210mbps download 31 mbps upload. rsi 49.. i have just about all the cameras, have spotlight cam solar, doorbell pro, floodlight, stickup cam indoor , stick up cam power for driveway which is the one with issue
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13-06-2020 12:46:48
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Chelsea_Ring
Hey @Mumblemouth. Could you show us a video example of this poor quality so we could see what you're seeing? In addition, an example of a better quality video from another device to compare would be great! :)
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08-06-2020 06:48:08
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