Ring Spotlight Cam Battery HD Security Camera Battery Door Open

On 04/13/18 I purchased a _Ring Spotlight Cam Battery HD Security Camera with Built Two-Way Talk and a Siren Alarm, Black. The battery kept running down, so I bought a second battery. This too ran down quickly so on 11/11/19 I purchase the Ring Solar Panel (compatible with ring spotlight can battery). Today I got a notice that the battery door was open. So I check the spotlight and the door was not open. I checked the batteries and replace one with a fully charged backup for my doorbell. The spotlight was still telling me the door was open, so I decided to reinstall the spotlight. Now it does not work at all. I tried to do a hard start to the spot light and it would not restart. I do not want to pay another $199 for a new spotlight. This "Great Deal" has ended up costing me alot of money. spotlight $199, extra batteries $36.48 and Solar Panel $48.33._