Ring POE adapter - No Power Out to Camera.
I am connected per the instructions but the power light on the output side does not come on nor do I get any power to my Ring Stickup camera. When I return to the original setup the camera is working as normal. The camera is ~ 60' from the adapter. I have been using a POE switch with no problems and would like to replace it with the Ring POE adapter.
78 •
2 •
0 •
29-07-2024 08:23:30
Responses (1)
- E
Ring stick up cam 2nd generation. What I meant by returning to original setup is connecting the camera to a POE switch.
•0
15-08-2024 05:26:17
C@Epictetus If you've followed the installation instructions I shared in my previous reply, and the Stick Up Cam isn't receiving power, I'd recommend following up with our support team. They can take a closer look at this. You can get in touch at one of the numbers here, or on Facebook @Ring.
•0
16-08-2024 05:38:40
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Epictetus. The Stick Up Cam Elite requires Power over Ethernet, so it should receive power as long as it is installed according to the instructions. You mention that returning the camera to the original setup works - can you expand on what you mean with this? Is this a Stick Up Cam Elite that you're installing?
0
30-07-2024 09:01:35
•