Ring Security Cameras
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Ring Floodlight cam suddenly stopped working
A few days ago our Ring Floodlight quit working. It no longer does anything. I tried hitting the button on the top of the camera but the light doesn't flash or do anything. Tried holding it for 30 seconds to do a hard reset but the camera appears to have died. Not something I would expect for a $250 camera. How do I resolve this?
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02-06-2020 02:05:04
Responses (1)
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Chelsea_Ring
Hey @Blionel. Since you have attempted the troubleshooting you can on your end, could you please give our support team a call at one of the numbers available [here?](https://support.ring.com/hc/en-us/articles/213608406) We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let us know how the call goes, as your answer may help other neighbors!
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02-06-2020 06:50:02
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