Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

B
User Solution
Ring floodlight 1st generation lights turn off before scheduled off time
hardwired-security-cameras
negative-feedback
device-settings

The first generation floodlight lights randomly turn off before the scheduled off time. It usually happens once every 7 to 14 days. Had the light for about a year and has always done it. Others have posted they have the same problem that it didn't used to do this. Talked about in previous thread: https://community.ring.com/t/1st-gen-floodlight-camera-shuts-off-before-schedule/151950/46There was never a fix for it. I called ring support multiple times and went through every possible troubleshooting options and they were not able to resolve so i just gave up. Will there ever be a fix for it? The product should work as advertised but it doesnt.

260

0

2

02-12-2023 11:15:16

Responses (1)

  • B
    User Solution

    This is now fixed. The light stays on now.

    1

    09-03-2024 20:58:52

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members