Ring Security Cameras
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M
Ring flood light camera not working
Hi guys since yesterday my ring flood light camera hasn’t been working. Whenever I try to access it on the app it just stays on the “activating device” screen with the spinning blue wheel. The light won’t come on and there are 6 red lights on the device. What should I do?
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16-10-2020 11:05:13
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Tom_Ring
Hi @Mish\_shel. If you are having issues with the Live View, try looking at this Community Article [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821). It has some great tips and tricks for Live View. If that doesn't see to help, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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19-10-2020 09:42:47
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