Ring Security Cameras
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Ring cam not refreshing in app
app-settings
wireless-security-cameras
ios
So it’s happening again. The ring camera is not updating on the dashboard like it used too. I had to change my wifi password the other day and whilst connecting the camera back to the app it installed an update but after the update my other 3 ring cameras that didn’t update when reconnected are fine. Just the one that installed the update will not refresh. I’ve read through the previous forums on this and have tried it all. Anyone else having this issue and know of a fix for it? Now more than ever I need it to update and it’s not working. Not happy
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06-01-2025 02:26:06
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Caitlyn_Ring
Hi @user_4a973f. Are you referring to the camera preview tile on the Ring app dashboard? Does the camera preview tile show a snapshot image, or is it not showing anything at all? Feel free to share a screenshot if that helps demonstrate what you're seeing. Additionally, which model of Ring Camera is this specifically? You can find the device name on the Device Health page for that camera.
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07-01-2025 02:58:08
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