Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
8
Notifications As If Person Detected, In Error
cs-support
wireless-security-cameras
I have a Spotlight Cam Pro configured to only notify me, and sound the associated/linked Chime, when it detects a person. It records on motion OR a person, but notifications set only for a person. Which has been working fine, until this morning. I had an incident where it detected motion (a passing vehicle) and it activated the chime with the normal audible sound, and also sent the notification to my phone/app. Also, in the app, it clearly shows it as “motion” and not “person”. Any ideas as to why ? Thanks.
112 •
0 •
0 •
25-05-2024 03:19:39
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @80sTiger. I cannot explain why this occurred, but I would recommend making sure your Ring app is updated with the latest update available. If your Ring app is up-to-date and this occurs again, give our support team a call to have this further investigated.
0
27-05-2024 06:52:57
•