No video or live view for DAYS

Starting several days ago my solar spotlight cam went black. Video playback is black and live view just says Activating Device. I have done speed tests - over 60mbps at the camera. I uninstalled and reinstalled the app on my iPhone. Verified on the computer that the video is black. Rebooted my router a million times and moved my WiFi pods around a few times. I created port forwarding. I put the camera in the DMZ. Checked device health over and over - RSSI is -57 or -58 most times. I tried contacting Ring support and it gave me the option to Chat but then chat says setup and troubleshooting isn’t available. Any other ideas how I can get my camera working again? Nothing changed at my house, but the camera just turned black - but still lets me knows there was motion detected.