Ring Security Cameras
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No longer getting motion alerts for people walking up to floodlight cam
troubleshooting
hardwired-battery-video-doorbell
I'm No longer receiving motional alerts for people walking up to my flood light camera.. I have not changed any settings and it used to work perfectly and now I've had 3 people walk up to my porch for deliveries today and not once have I been notified and this has been going on for weeks now. I've not changed any settings so I'm not sure what to do?
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30-09-2022 10:13:27
Responses (1)
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Tom_Ring
Hi @Viciousbee. I suggest performing a reboot on your Floodlight Cam. This Help Center article [here](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-) will show you how to do this, as well as check your RSSI. I also suggest rebooting your router. Let me know if this helps!
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03-10-2022 10:05:04
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