English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
V
No longer getting motion alerts for people walking up to floodlight cam
troubleshooting
hardwired-battery-video-doorbell

I'm No longer receiving motional alerts for people walking up to my flood light camera.. I have not changed any settings and it used to work perfectly and now I've had 3 people walk up to my porch for deliveries today and not once have I been notified and this has been going on for weeks now. I've not changed any settings so I'm not sure what to do?

1038

0

0

30-09-2022 10:13:27

Responses (1)

  • T

    Hi @Viciousbee. I suggest performing a reboot on your Floodlight Cam. This Help Center article [here](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-) will show you how to do this, as well as check your RSSI. I also suggest rebooting your router. Let me know if this helps!

    0

    03-10-2022 10:05:04

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution