No color night vision - Ring Floodlight

I posted earlier today about my new Ring Floodlight not having Snapshot Capture functioning. I learned tonight (given this is my first night with the new camera) that this Ring Floodlight also does not provide for Color Night Vision. As posted earlier today, my other Ring Floodlight has both features. The "new" Floodlight cam that I purchased from Best Buy runs firmware 1.16.00273. Doesn't update. Why does the Floodlight camera that I purchased last week work, while the one I purchased the other day not? Why does Ring continue to remain silent on what's going on here?