Ring Security Cameras
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Newly installed floodlight cam wired plus does not send motion alerts
hardwired-security-cameras
troubleshooting
wireless-security-cameras
The Floodlight Cam Wired Plus device was purchased 22 months ago. Installed a couple days ago (13SEP2024) and it does not send motion alerts or recorded video. I know the motion sensor function works because the floodlights turn on when there is motion. The installation seemed routine, software upgraded when the device was installed, app functions appear normal.
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15-09-2024 12:14:00
Responses (1)
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Justin_Ring
Hi @user_2789f2. Make sure your Motion Settings are set up correctly. I also recommend rebooting your Camera using the Ring app. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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24-09-2024 04:09:59
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