Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Modes Update Concern
I received the Modes feature last night, and it appears that Modes is not a system wide setting, which leads to huge hassle (and privacy nightmare) if you have multiple users or devices with the app logged in. If you turn on Modes and have it disable your indoor camera when your alarm is in disarm mode, that setting DOES NOT transfer to any other users or devices. Problem - That means the camera is still recording clips and sending notifications to all other devices unless you repeat the same steps on ALL devices and ALL users. This also means, the software is simply disabling the app from sending notifications or viewing live, but does not actually turn off the camera or prevent streaming to the cloud. I'd consider this a big privacy miss, since I don't want my indoor cameras active while I'm home or Ring Alarm is in disarm. At any point any of the users could need to reinstall apps or change a setting on their phone and start triggering recordings again, uploading a massive number of clips to the cloud. Bad deal Ring, make these Modes system wide or they're useless. Also, the Modes needs to actually disable indoor cameras, not just prevent the apps from viewing the still active stream.
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11-12-2019 01:36:16
Responses (5)
- D
Agreed. I think the inability to securely turn off video AND audio recording or even live monitoring is what will make me return the Ring floodlight cam. Committing to having a camera on all the time whether you want it on or not, is NOT what I thought I was signing up for.
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13-12-2019 17:06:37
- B
Mode aside . . . I think indoor cameras are always going to be an issue, trusting any system to not record. The only way to trust an indoor camera is not recording is to cut the power. Amazon never could convince echo spot users (of which I was one) it was OK to have a camera on your nightstand (software turned off, sure), I put tape over mine, and now the new echo show devices have a hard shutter you can close over the camera.Consider putting a smart plug on all indoor cameras, then only turn the power on when you want. Yes, one more step when you enter or leave the house . . .alexa, turn on the cameras. But the only way you will really know.Outdoor cameras . . . I don't care, let some employee watch my driveway if they have nothing better to do.
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13-12-2019 18:48:55
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JGood idea and I agree with you about indoor cameras. I have all the shutters on my shows closed and I keep them that way. I would never have cameras indoors. I just don't trust them no matter what company makes them and I really see no need. I have a security system, and the outdoor cameras and I am
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13-12-2019 20:40:08
- O
Absolutely. We need an easy and automatic way to turn motion recording **OFF** based upon the state of our system. Simply disabling the sending of notifications is **NOT** what any privacy-minded customer is asking for here.
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18-12-2019 23:48:57
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B> @OAW wrote: > > We need an easy and automatic way to turn motion recording **OFF** There is no way that Ring can cut the power to a camera and turn it back on (it will have no power). And cutting the power is the only way you really know the camera is off. I suppose Ring could have a electro
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19-12-2019 17:29:09
OI don't think anyone ... certainly not myself ... is expecting Ring to automatically turn the **POWER** of its cameras on/off based upon the selected "mode". What we are asking for is for Ring to automatically turn **MOTION RECORDING** on/off based upon the selected "mode". And to **NOT** just disab
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19-12-2019 18:03:37
B> @OAW wrote: > > I don't think anyone ... certainly not myself ... is expecting Ring to automatically turn the **POWER** of its cameras on/off based upon the selected "mode". Would not be that hard. Using a smart plug when disarmed you could cut power to the smart plug (and therefore the camer
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19-12-2019 21:40:41
- O
@echelon I found this on the Ring website. It suggests there's a way to control the "Modes" feature **GLOBALLY** and at the **DEVICE** level." **How do I configure Modes?**There are two ways to configure how your devices will behave. One is a **global** control that lets you configure all of your devices at once. To get to this control, follow these instructions:- Open the Ring app.- Tap the three-lined icon in the upper-right corner to open the side menu.- Tap **Mode Settings.**- Tap the mode you want to configure.- Set how you want your devices to behave in that mode**Note:** You can also disable modes completely using this control.**Note: ** If you configure “Live View disable” through the Modes settings, it will not disable Live View on Rapid Ring app or the desktop clients.**Each device also has mode controls that can be set individually, that can be accessed from the Device Settings screen**."[https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Cameras-with-Modes](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Cameras-with-Modes)Perhaps you can give them both a try and let us know if it actually makes a difference?
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19-12-2019 20:10:55
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O@Marley\_Ring I'm going to respond to your **EXACT WORDS**.... "The disarmed mode, by default, will indeed disable live view and **alerts** for yourself, and shared users, on the primary mobile application." And therein lies the problem! Right there you said the "disarmed" mode would disable **A
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19-12-2019 21:45:10
CI still don't hav the "Mode Settings" option in my Ring app - is this still rolling out? When will it be 100%. Also the web page above describes the modes in more detail: These three different modes are available to control the state of your home: - **Disarmed** : Select Disarmed Mode when you’r
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20-12-2019 03:07:58
OIt definitely isn’t just you. I’ve seen a few different Ring employees say it would be “slow rolled out” to all customers this month. But even with the 5.2.1 release on 12/31/19 there’s still no sign of it. Just the latest example of Ring making promises to its customer base that it does not keep.
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31-12-2019 22:18:00
OI woke up this morning and the Modes feature was finally available for me. And I’m pleased to report that it does NOT simply disable notifications as I had feared. You are able to configure it so that Record Motion and/or Live View are enabled or disabled automatically when you select a certain mode
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12-01-2020 15:51:47
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Echelon
Well, two days without a reply pretty much tells me what Ring thinks about my privacy.
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13-12-2019 04:32:24
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