Ring Security Cameras

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AB
Missing Video
troubleshooting
wireless-security-cameras
motion-settings

Hi, I paid for the protect plan, there is no video for the time that someone entered my house and went right in front of the camera. a video appears 15 mins later the second time they walk past. How do I get access to the video when they arrived? That was the whole point of paying

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10-11-2022 01:56:23

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