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Missing (but active) Motion Schedules
In the last few days some of our Motion Schedules have disappeared from the iOS / iPad OS app, for our Floodlight Cam (2nd gen) and our Video Doorbell 3 Plus. Whilst this would be frustrating, what makes the issue worse was that one was enabled (which is only used occasionally) and it can not be disabled as it no longer show in the app.This is stopping us from receiving “Motion Alerts” on the Floodlight Cam. When trying to switch the “Motion Alerts” toggle in the app a pop up appears stating that a “Motion Schedule” is in use and enabling “Motion Alerts” will disable the “Motion Schedule”, when agreed to nothing happens and the “Motion Allerts” remain off.The “Motion Schedule” is clearly still there and enabled as the “Motion Allerts” disable and enable based on the time in the [hidden] “Motion Schedule”.So the issue is that we have no access to most of our “Motion Schedules” and one is enabled, which we can not see or disable.UPDATE: 05/09/2023 - just updated iOS app to latest version (5.64.0) and motion schedules are still not showing. I was hoping this update may have fixed the issue, but no luck so far.
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31-07-2023 20:14:08
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