Ring Security Cameras
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Loud static through floodlight cam
I went to speak through my cam from the phone app and when I returned home hours later, there was loud static coming through the speaker of the ring cam. Why would this happen? And now I can't add a file attachment below because the button doesn't work. Get it together, Ring.
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03-12-2019 17:01:07
Responses (5)
- U
Has anyone mentioned where the microphone hole is please? I am having the same issue as my fllodlight cam is being constantly bombarded by the wind.
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27-03-2022 18:37:21
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- R
This just started happening to two Ring Floodlight Pros of mine. Both are less than a year old and I hear constant static during live view and any recordings. I've reset and reconnected them both to my network wifi without issue. There is no sound coming from the speaker when under the unit. The setup voice sounds nice and clear from the unit. It's strictly the recordings and live views. This is very disappointing. I have a ring pro doorbell 2 which is crystal clear, no issues. It's just the flood lights. I plan on trying the hot spot suggestion above as well as calling support. Signal strength is 60 on both and I know this crackling static sound wasn't there in the beginning.
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19-05-2022 15:35:32
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- U
I just installed two ring spotlights and have light crackle static at all times during live mode or when the speaker is turned on. This is very frustrating, both are doing the same thing. My wifi is good and my speed is very fast, I dont have VPN or other devices interleafing.$400.00 bucks, plus they want a subscription fee for this sub par crap. Im soo very frustrated.
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17-01-2023 00:39:18
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- C
Hey neighbors. If you're hearing any sort of static on your Ring Cameras, please try the following troubleshooting steps: - Check the [RSSI](https://support.ring.com/hc/en-us/articles/217271526-Understanding-RSSI-and-Wifi-Signal-Strength) listed on the Device Health page to ensure that your Camera is receiving a strong wifi signal. - Reboot the Camera from the Ring app. Scroll to the bottom of the Device Health page and tap "Reboot This Device", which will take a few minutes. - If you have a mobile hotspot, try connecting your Camera to your hotspot to see if the static persists. Then reconnect your Camera back to your home wifi network. - Fully reset your Camera by holding down the setup button for at least 20 seconds. After the reset is complete, walk the Camera through a new setup in the Ring app using the steps under Set Up a Device. - Review the [Audio and Sound Issues Troubleshooting Guide](https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide) on our Help Center.If the above steps don't work, please reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for more in-depth assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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17-01-2023 19:57:00
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Fritzbaker
As a former audio and radio station engineer, KLOA, I am surprised that no one has linked the popping and cracking sounds on the audio to the wind overloading the microphone. When using a microphone in the wind the engineer would tell the announcer to ‘put his wind sock on.’ I believe that where ever the microphone hole is located, it should be covered with a ‘wind sock’. Now where is that microphone hole?
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15-03-2021 15:49:06
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