Ring Security Cameras
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Live View will not work if cell service is connectedot
We purchased four Ring battery stick up cameras for my parents. Set up last week. All functions worked perfectly on their iPhones. Yesterday, they upgraded their cell service (Verizon) to an unlimited plan, to accommodate the additional data from the Ring cameras. Since then, Live-View will not work on their iPhones if the cell service is on. If cell service is off and the phones are only connected to Wi-Fi, Live-View works A-OK. Thoughts on a fix for this?
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04-01-2022 02:26:30
Responses (3)
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Same issue here. Could you please Vote for this "Feature Request" so that Ring might pay more attention to fixing this? Thanks.https://community.ring.com/t/fix-the-ring-mobile-app-to-properly-use-lte-4g-without-the-many-reported-issues/112034
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27-01-2022 20:46:31
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I have a problem on live view if iPhone are had 2 SIM (physical and eSIM) activated. See: https://community.ring.com/t/streaming-error/78480/9 (Post 10)
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08-01-2022 14:50:01
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