Ring Security Cameras

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K
Live view tries to dial my car's bluetooth!

I'm a new Ring user, and have hastily thrown together the basics of my office system. While driving from home to office, I tried to view the live stream of one of my cameras with the phone app. After clicking on "Live", my phone tries do dial telephone # 1-000-000-0 through my car's bluetooth system! This happens with all the cameras I've included in my system so far, and it happens every time. So...how do I keep this from happening?

3910

0

6

06-05-2020 09:13:36

Responses (2)

  • K

    Ugh: from drilling down in this community, I see similar complaints from February as well as last year. The suggested solution was simply to turn off the car's bluetooth connection to the phone; not really a realistic option nowadays. Perhaps I've gone with the wrong brand. :^ /

    2

    07-05-2020 11:42:41

      C

      Try Downloading the rapid ring app. It's by ring but is a quicker way of connecting to live when you get a notification. See if it still does it when connecting by that app.

      1

      07-05-2020 02:08:32

      K

      Well, I wasn't using my car's bluetooth for anything at the time (phone calls, audio, navigation, etc), but it does connect automatically. So...I don't see how VOIP plays a role here. I think the app just dials out to number 1-000-000-0 whenever I try to view cameras live. Also, re: the Rapid Ring app: It seems to negate any snooze settings in the regular app. How did this get out of beta testing?

      1

      08-05-2020 10:49:29

      D

      How do I make the ring camera stop calling my cell phone when I’m in my car? It’s very annoying as it disrupts what I’m playing and I can’t hang up.

      0

      12-12-2020 11:08:30

  • J

    Is this an ANDROID only issue? If so, find out what the difference is in the apps for Apple and Android and FIX IT...

    0

    20-12-2020 11:14:00

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