Ring Security Cameras

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F
Just got a new stick-up cam; how to set up people-only?
troubleshooting
wireless-security-cameras

I just paid for the yearly package, expecting to be able to change the settings to people-only so I don't get notifications so frequently. But the [online directions](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode) say I need to click Smart Settings. I'm working off my app, and I don't have this option. How may I get it, or is there an updated set of directions for implementing People Only detection?

3375

0

1

15-11-2019 04:45:25

Responses (3)

  • E

    I believe this is a new feature that is on a slow roll out. You may not have it now, but you should have the new feature in the app soon.

    1

    15-11-2019 04:58:47

      F

      Thanks, hoping you're right. Getting notified on every leaf that moves, or car that passes, is annoying and not why I bought the Ring. :smiley: > @eo1995 wrote: > > I believe this is a new feature that is on a slow roll out. You may not have it now, but you should have the new feature in the app soon. > > > >

      0

      15-11-2019 06:54:35

  • D

    We have an older Stick Up Cam and don't yet see this feature in the Ring app, but this feature does exist for our Ring Pro doorbell. It's found in Settings \> Device Settings \> Motion Settings. ![IMG_0609.PNG.jpg|1242x2208](upload://gH9L8ykR839jYF1z4P3ijbaxXoQ.jpeg)

    0

    15-11-2019 08:52:23

      F

      Could you elaborate? On my app, when I get to Motion Settings , I see options for Motion Wizard, Motion Zones, Motion Schedule, and Motion Frequency. Where would People Only be found in there?

      0

      15-11-2019 09:56:33

      D

      It's not so much where as when. Our Stick-Up Cam doesn't yet show this feature either, even though our Ring Doorbell Pro does, so it's likely a matter of time before an update to the firmware is downloaded into the Stick-up Cam and an update to the Ring iPhone/Android app becomes available. When it does become available it will likely be in the Motion Detection Setup section of the Ring app. Perhaps someone from Ring reading this can respond with an estimate of the timing as to when the "People Only" feature will be implemented in the Stick Up Cam.

      0

      15-11-2019 10:52:25

  • S

    Hi, I was wondering where did you purchase a stick up doorbell at? I'm in an apartment and we can't use the wired type. Thanks, Lisa

    0

    13-04-2022 10:45:55

      C

      Hi @Slingblade123. This thread is talking about the Stick Up Cam, which is a Security Camera and not a Doorbell. You can find all of our Doorbells on Ring.com [here](https://ring.com/doorbell-cameras), and there will be both battery powered and hardwired options. The [Video Doorbell 3](https://ring.com/products/video-doorbell-3) and the [Video Doorbell 4](https://ring.com/products/video-doorbell-4) are both battery powered and may work better for an apartment without an existing doorbell system. :)

      0

      13-04-2022 06:20:25

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