Ring Security Cameras
Indoor Cam Email setting missing
I have 3 new Indoor Cams. I do not find any option under the Andriod phone or the PC apps to turn on email notifications. Community posting indicate that there should be one via Phone app -\> settings -\> Alarm Alerts. There is no 'Alarm Alerts' choice. I have notifications enabled under the phones notification selection for the Ring app. I do get a push text message when motion is detected from the first Cam. I have an emaill address entered in my Ring account. So what is the procedure to get an email notification in addition or as an alternate to the text notice? I hesitate to install 3 new cameras and add support if this capability is not available.
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06-10-2020 11:09:39
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Caitlyn_Ring
Hi @Jim7273. The Alarm Alerts option will only appear for neighbors that have a Ring Alarm system set up under their account, as the email alerts are only available for the Ring Alarm system. For Doorbells and Cameras, you can only receive push notifications via your mobile device. As we value our neighbors' feedback, we've created a [Feature Request](https://community.ring.com/t5/Feature-Request-Board/idb-p/Feature_Request_Board) board. Feel free to add an email alert suggestion and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature! :)
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07-10-2020 06:45:45
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