Ring Security Cameras
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I need people only mode
hardwired-security-cameras
device-settings
troubleshooting
My floodlight hangs over thr driveway and its picking up headlights of passerbys reflecting off my car as motion and turns the floodlights on EVERY TIME. I have smart alerts on, changed any setting I could and talked to customer support. I need my floodlight to pick up my car, but only if people are walking down my driveway. How do I fix this??
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18-08-2023 01:29:14
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Caitlyn_Ring
Hi @sanigav7. The camera and lights on your Floodlight Cam have separate settings for motion detection. The lights utilize passive infrared (PIR) motion detection, so reflective surfaces and lights can sometimes trigger the PIR. Under Device Settings > Light Settings > Light Sensitivity you can drag the slider to adjust how sensitive the motion detection is for the lights specifically.
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18-08-2023 19:57:34
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