Responses (3)

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Caitlyn_Ring
Hi @Ross_Kaufman. [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) are an optional feature that can help refine the motion alerts you receive. This feature works well for some neighbors and the environment they're in, while other neighbors find that they prefer to have this feature turned off. I'd suggest turning it off to see if that makes any difference in the number of alerts you receive from spiders and spider webs close to your Camera. Ultimately, the best solution would be to keep bugs and spider webs away from the Camera's lens, as anything close to the Camera has the potential to trigger a motion alert. If previous DIY attempts to keep the spiders away have not worked, you might need to consult a qualified exterminator for advice or assistance with keeping the spiders away. In the meantime, you can utilize [Motion Snooze](https://support.ring.com/hc/en-us/articles/360000047206-How-to-Use-Motion-Snooze-and-Global-Snooze) or disable the motion alerts at night as a temporary solution while determining the best way to prevent spiders from building webs very close to your Camera.
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18-05-2023 18:22:45
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user65376

I bought a telescoping duster from Amazon and spray Raid on it and wipe/dust all around the camera lens and the mount to remove the web as well as apply the sprayed duster to the unit to deter the spiders from making more webs.

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06-11-2023 03:17:45

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Tom_Ring

Hi @user65376. Thanks for sharing this helpful tip!

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07-11-2023 14:19:41

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user_3895c3
Why can't these stupid cameras differentiate between a spider web and a person?
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02-07-2024 08:22:14
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