Having issues with Stick Up Cam Battery Status

My camera took a 7-foot fall and now will not read the battery status properly and thus shuts itself off. The battery is full, the cam just reads the battery as dead. Have tried two different fully charged batteries with the same results. I attempted to uninstall and reinstall the camera and the Ring App to no avail. It will connect to WiFi, provide a momentary snapshot until the camera reads the battery status and then shuts off. Is this unit straight up broken or is there a remedy?